IT support technician
Keep one record working across four buildings and a 24-hour urgent care clinic. When this job is done well, nobody notices it.
- Operations
- All four clinics
- Full time
- $64,000–$76,000 a year
The role
What this job actually is
One record across four clinics is the promise the whole practice is built on, and it is a promise made of network links, an electronic record, imaging systems and about three hundred devices. This role keeps it standing.
Lloyd Center never closes, so there is a shared out-of-hours phone one week in four. It is paid as a standby week, and the calls are rare because most of what breaks is caught in hours.
At a glance
- Band
- $64,000–$76,000 a year
- Hours
- Five days, with a shared out-of-hours phone one week in four
- Contract
- Full time
- Clinic
- All four clinics
- Applications close
- Sep 30, 2026
Day to day
What you would be doing
- First and second line support across the four clinics, in person and remotely
- Manage the device estate: builds, patching, encryption and retirement
- Support the electronic record and its interfaces alongside the vendor
- Run access reviews and starter/leaver processes to the practice's HIPAA standard
- Hold the out-of-hours phone one week in four for the 24-hour clinic
What we need
What you would bring
- Two years of IT support, ideally in a regulated or clinical environment
- Windows, Microsoft 365 and networking fundamentals
- An understanding of what HIPAA asks of the systems you touch
- A driving licence, since this post covers four buildings
How hiring works
Four steps, about three weeks
Apply
One form and a CV. No cover letter — we would rather read your answer to the two questions on the form.
A call, thirty minutes
With the person you would report to. It is a conversation about the work, not a competency grid.
A half-day in clinic
Paid at your day rate. You see how we actually run, and the team you would join gets a say.
Offer, with the band shown
The number comes from the published band and where you sit in it. We tell you which point and why.