
After you book
What happens next
A text confirms the slot straight away, and a reminder follows the day before. Bring the short list below — nothing else is needed.
- 24 hrs
- SMS
- Same day
A booking coordinator answers Monday to Friday 7am–7pm and Saturday 8am–2pm. Average answer time is under a minute — no phone tree.

After you book
A text confirms the slot straight away, and a reminder follows the day before. Bring the short list below — nothing else is needed.
Before you come
None of it is mandatory and none of it will stop you being seen. Each one just saves a few minutes at the desk.
Booking FAQ
Anything not answered here, ask when you book — the person who picks up can see the same screen you are on.